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Hotline
828-254-0516 828-254-0516 (24⁄7)Hotline hours of operation
Sunday 24 hours Monday 24 hours Tuesday 24 hours Wednesday 24 hours Thursday 24 hours Friday 24 hours Saturday 24 hours -
Toll Free
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Business
828-254-2968 828-254-2968 -
Text
- - *Collect calls accepted
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Languages Spoken
English, Spanish
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TTY/TTD
- -
Fax
828-274-0720 -
Email
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Hours of operation
Monday 9:00 am - 5:00 pm Tuesday 9:00 am - 5:00 pm Wednesday 9:00 am - 5:00 pm Thursday 9:00 am - 5:00 pm Friday 9:00 am - 5:00 pm Saturday CLOSED Sunday CLOSED
Services
Emergency Services (10)
- Danger/lethality assessment
- Crisis intervention services
- Emergency local transportation
- Emergency shelter
- Confidential shelter location
- Case management
- Food and clothing
- Safety planning
- Domestic violence education
- Emergency cell phones
Legal and Financial Assistance Services (15)
- Assistance with orders of protection
- Court/legal lay assistance
- Court/legal assistance by attorney
- Attorney referral for protection orders
- Attorney referral for criminal cases
- Attorney referral for family court
- Court accompaniment/advocacy
- Expert testimony
- Child custody services
- Legal resource planning
- Legal clinics
- Legal representation
- In-shelter financial aid
- Immigration services
- Financial empowerment training
Counseling Services (10)
- Shelter resident counseling
- Non-resident counseling
- Peer support groups
- Counseling for friends and family
- Counseling for batterers
- Sexual violence support groups
- Sex offender counseling
- Incest counseling
- Ritual abuse counseling
- Substance abuse counseling
Housing Services (7)
- Transitional individual housing
- Transitional family housing
- Permanent individual housing
- Permanent family housing
- Alternative housing counseling
- Relocation services
- Transportation
Support Services (8)
- Goal planning assistance
- Job skills training
- Job search/placement
- Parenting skills training
- Health and wellness programs
- Resources and referrals
- Onsite mental health services
- Spiritual services
Children's Services (15)
- Daycare facility
- Child care during support groups
- Child abuse services
- After school programs
- Educational programs
- Art/music therapy
- Teen activity program
- Child development
- Tutoring services
- School liaison
- Summer camp
- Youth counseling
- Pet therapy
- Onsite pediatric forensic nurse exams
- Safety planning for children
Community Educational Services (1)
- Domestic violence workshops
Populations Served
Demographics (4)
- Women
- Adult Male (victim of domestic violence)
- Teens
- Individuals
Populations (10)
- Deaf
- Developmentally disabled
- Disabled
- Immigrant
- Military
- Rural
- Trafficked persons
- Prostituted persons
- LGBTQ
- Trans women/men
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Counties Served
Buncombe
About Helpmate
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Website
www.helpmateonline.org -
Established
0007-03-22 -
Beds
25 -
Maximum Length of Stay (days)
- -
Wheelchair Accessible
Yes -
Pet Shelter
No pet accommodations
Description
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State Coalition Member
Yes
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